Frequently asked questions (FAQs)2024-04-25T15:55:36+01:00

Frequently asked questions

We understand that you might have some questions about our services so we’ve wracked our brains and come up with some answers to those questions. Hopefully, you will find the answer you’re looking for in the following list of FAQ’s. If you don’t find what you need then just give us a ring. We are always happy to help.

Questions on Measured Building & Land Surveying

How quickly are you able to offer appointments/site visits?2024-05-02T21:56:22+01:00

Site visits are normally available inside 72 hours.

Are your plans drawn to the RICS code of practice?2024-04-25T15:13:02+01:00

Absolutely. We adhere to the code at all times.

How much can I expect to pay for a FMS or Topographical Survey2024-04-25T15:13:22+01:00

As each property is as entirely unique quotations are based on the information you give us. However, we have an excellent reputation for offering an exceptional service at exceptionally good value.

What is involved in a site visit?2024-03-25T17:27:05+00:00

One of our professional surveyors will visit the site equipped with a 3D laser scanner, and any other necessary equipment to meticulously capture details measurements of every feature outlined in your specification. We use the latest GPS systems and cutting edge Lidar technology along with the latest advancements in 3D laser scanners for surveys.

Do I need to be present during the survey or can it be conducted independently?2024-03-25T17:25:33+00:00

No, it is not essential for you to be present, however it can be helpful if we have any questions about your specifications. In your absence, we will simply need access to your property/land after which you can rely on us to complete your survey to the highest standard.

Will the survey include both the interior and exterior of the property?2024-03-25T17:25:14+00:00

All our services are customised to your specific needs so we are more than willing to tailor the survey to any requirements you may have.

How are the documents produced?2024-03-25T17:17:10+00:00

All our plans are produced, accurate to within mm, using CAD software.

How long after your visit will I receive my plans?2024-04-25T15:27:41+01:00

Our aim is to finalise your lease/land plans within one week and, once they have undergone our robust quality process, your plans will be emailed directly to you in the format you require. (We will also gladly mail your plans at request) If you need any changes just let us know and we’ll jump on them.

Can the survey be used for legal or planning purposes?2024-03-25T17:16:15+00:00

Yes but it is important to establish this requirement at the time of the instruction.

What insurance do you have?2024-03-25T17:15:58+00:00

We carry a high level of professional indemnity insurance to bring you peace of mind for every project.

What if can’t find the answer I’m looking for?2024-03-25T17:15:52+00:00

We are happy to answer any questions you may have or, if you simply want advice, then just give us a ring. We are happy to help.

Can you provide me with examples of your work ?2024-03-25T17:15:40+00:00

Absolutely. Just contact us via the website trueplan.co.uk where examples our work can be downloaded for free, email us on plans@trueplan.co.uk or  contact us on 01892 624881

Questions on Land Registry Compliant Plans

How soon can you attend my job and how long will it take?2024-04-25T15:26:07+01:00

Site visits are normally available inside 72 hours. An average survey will normally take approximately 2 hours.

Are your plans Land Registry Compliant?2024-04-25T15:28:20+01:00

Our lease plans are meticulously designed to adhere fully to Land Registry requirements. Each plan is crafted with precision to an exact scale, a crucial element in meeting the Land Registry’s rigorous standards. Alongside the primary plan, we provide a scaled site plan offering a comprehensive overview of the property within its surroundings.

How much can I expect to pay for a Land Registry Compliant Plan?2024-04-25T15:30:55+01:00

Our plans start at £295 plus VAT

What is involved in a site visit?2024-03-25T17:14:22+00:00

One of our professional land surveyors will attend the site and, depending on the on the plot, will either survey your land using a GPS system or, for more detailed requirements, measure by hand.

Do you need to visit my property/land?2024-03-25T17:13:45+00:00

Typically access to your property is necessary for us to conduct a thorough measurement and survey. However, if you already possess detailed plans, we can use those instead. In the absence of these, a visit to the property is crucial to ensure the accuracy and completeness of our work.

How are the documents produced?2024-03-25T17:13:34+00:00

We produce all our plans using AutoCAD, usually drawn to a scale of 1:100 or 1:50 as stated on the drawing. Once they have undergone our robust quality process your plans will be emailed directly to you in the format you require. (We will also gladly mail your plans at request)

How long after your visit will I receive my plans?2024-04-25T15:31:02+01:00

Our aim is to finalise your lease/land plans within 48 hours and, once completed, will be emailed to you for review and approval. If you need any changes just let us know.

What insurance do you have?2024-03-25T17:15:58+00:00

We carry a high level of professional indemnity insurance to bring you peace of mind for every project.

What if can’t find the answer I’m looking for?2024-03-25T17:15:52+00:00

We are happy to answer any questions you may have or, if you simply want advice, then just give us a ring. We are happy to help.

Can you provide me with examples of your work ?2024-03-25T17:15:40+00:00

Absolutely. Just contact us via the website trueplan.co.uk where examples our work can be downloaded for free, email us on plans@trueplan.co.uk or  contact us on 01892 624881

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